Terms and Conditions

Welcome to RenoLeadz. These Terms and Conditions (“Terms”) govern your access to and use of the RenoLeadz website, products, services, lead generation solutions, digital marketing services, and related platforms operated by RenoLeadz.

By accessing, browsing, or using this website or engaging our services, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the website and services immediately.

1. Eligibility

By using this website or our services, you confirm that:

  • You are at least 18 years of age.
  • You have the legal authority to enter into binding agreements.
  • The information you provide is accurate, complete, and current.
  • You will use our services only for lawful business purposes.

We reserve the right to refuse service, suspend accounts, or terminate access if any information provided is found to be inaccurate or misleading.

2. Services

RenoLeadz provides lead generation, digital marketing, business growth, automation, CRM integration, marketing consultation, website solutions, and related business services.

The scope, pricing, deliverables, timelines, and service terms may vary depending on the selected package, proposal, agreement, or project requirements.

We reserve the right to modify, discontinue, or update any service, pricing structure, feature, or offering at any time without prior notice.

3. User Responsibilities

By using our website or services, you agree that you will:

  • Provide accurate and lawful information.
  • Maintain the confidentiality of your account credentials.
  • Use the website and services in compliance with applicable laws and regulations.
  • Not misuse, disrupt, damage, or interfere with the website infrastructure or operations.
  • Do not attempt unauthorized access to servers, databases, APIs, or restricted systems.
  • Do not upload or distribute malware, harmful code, spam, or fraudulent content.
  • Do not use our services for unlawful marketing practices, deceptive promotions, or prohibited industries.
  • Do not use our services with false identities, unauthorized licenses, or misleading contractor information.

You are solely responsible for all activities conducted under your account or through your use of our services.

4. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Text
  • Graphics
  • Branding
  • Logos
  • Icons
  • Website design
  • Software
  • Source code
  • Marketing assets
  • Documents
  • Visual elements
  • Databases
  • Proprietary methodologies

are the exclusive property of RenoLeadz unless otherwise stated. No content from this website may be copied, reproduced, distributed, modified, published, sold, or commercially exploited without prior written permission from RenoLeadz. Unauthorized use of our intellectual property may result in legal action.

5. Payments and Billing

All payments for services must be made according to the agreed proposal, invoice, subscription plan, or contract.

Unless otherwise specified:

  • All payments for services must be made according to the agreed proposal, invoice, subscription plan, or contract.
  • Unless otherwise specified, payments are due in advance.
  • Delayed payments may result in service suspension.
  • Prices are subject to change without prior notice.
  • Taxes, duties, or applicable government charges remain the client’s responsibility.
  • RenoLeadz reserves the right to suspend ongoing work, campaigns, or service access in case of overdue invoices or failed payments.

RenoLeadz reserves the right to suspend ongoing work, campaigns, or service access in case of overdue invoices or failed payments.

6. Refund Policy

Due to the digital and service-based nature of our business, payments made for completed work, active campaigns, consultations, digital deliverables, setup fees, or subscription services are generally non-refundable.

Refund requests, if applicable, will be reviewed solely at the discretion of RenoLeadz. No refunds shall be issued for:

  • Change of mind
  • Delay caused by the client
  • Incomplete client communication
  • Failure to provide required assets or approvals
  • Marketing performance affected by third-party platforms
  • Services already delivered or partially completed

Approved refunds, if any, may take 7 to 15 business days to process.

7. Lead Generation Disclaimer

RenoLeadz provides lead generation and marketing services intended to improve business visibility, customer acquisition opportunities, and campaign performance. However, we do not guarantee:

  • Specific sales results
  • Revenue growth
  • Conversion rates
  • Customer retention
  • Business profitability
  • Guaranteed leads or purchases
  • Search engine rankings
  • Advertising platform approvals

Marketing performance may vary depending on industry competition, advertising budget, market conditions, customer behavior, platform algorithms, and client responsiveness. Clients remain solely responsible for handling, qualifying, and converting leads generated through our services.

8. Third-Party Platforms and Integrations

Our services may involve third-party tools, software, APIs, advertising platforms, payment gateways, CRM systems, hosting providers, or external integrations. RenoLeadz is not responsible for:

  • Third-party outages
  • Policy changes
  • Platform suspensions
  • Data loss caused by external systems
  • API limitations
  • Advertising account restrictions
  • Third-party security breaches

Use of third-party services is subject to their respective terms and policies.

9. Confidentiality

Both parties agree to maintain the confidentiality of any non-public business, technical, marketing, financial, or operational information shared during the course of the engagement. Confidential information shall not be disclosed to any third party without prior written consent, except where required by law. This obligation survives termination of services.

10. Data Protection and Privacy

Your use of this website and services is also governed by our Privacy Policy. By using our services, you consent to the collection, storage, and processing of information in accordance with our Privacy Policy and applicable data protection laws. While we implement commercially reasonable security measures, we do not guarantee absolute security of data transmitted through the internet.

11. Limitation of Liability

To the maximum extent permitted under applicable law, RenoLeadz shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Loss of revenue
  • Loss of data
  • Reputation damage
  • Advertising losses
  • Operational delays

Our total liability under any claim shall not exceed the total amount paid by the client to RenoLeadz for the specific service giving rise to the claim.

12. Disclaimer of Warranties

All services and website content are provided on an “as is” and “as available” basis. RenoLeadz makes no warranties or representations regarding:

  • Accuracy of information
  • Continuous website availability
  • Error-free operations
  • Service compatibility
  • Marketing outcomes
  • Third-party platform stability
  • Security vulnerabilities

We expressly disclaim all warranties, whether express, implied, statutory, or otherwise.

13. Termination

We reserve the right to suspend or terminate access to our website or services immediately, without prior notice, if:

  • These Terms are violated
  • Fraudulent activity is suspected
  • Payments remain overdue
  • Abuse or misuse of services occurs
  • Illegal or unethical activities are detected
  • Client conduct harms our reputation or operations

Upon termination, outstanding dues remain payable.

14. Indemnification

You agree to defend, indemnify, and hold harmless RenoLeadz, its directors, employees, affiliates, contractors, and partners from any claims, liabilities, damages, losses, costs, or legal expenses arising from:

  • Your use of the website or services
  • Violation of these Terms
  • Violation of applicable laws
  • Misuse of generated leads or data
  • Infringement of third-party rights

15. External Links

This website may contain links to external websites or third-party resources. RenoLeadz does not control or endorse third-party websites and shall not be responsible for their content, policies, or practices. Users access third-party websites at their own risk.

16. Force Majeure

RenoLeadz shall not be held liable for delays or failure in performance resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Internet failures
  • Cyberattacks
  • Government restrictions
  • Labor disputes
  • Server outages
  • Pandemics
  • Power failures
  • Third-party service interruptions

17. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms or related services shall be subject to the exclusive jurisdiction of the competent courts located in Punjab, India.

18. Changes to Terms

RenoLeadz reserves the right to update, modify, or replace these Terms at any time without prior notice. Updated versions will become effective immediately upon publication on the website. Continued use of the website or services after modifications constitutes acceptance of the revised Terms.

19. Contact Information

For any questions regarding these Terms and Conditions, you may contact us through the official contact details available on our website.

20. Entire Agreement

These Terms, together with our Privacy Policy and any signed proposal, agreement, or invoice, constitute the complete agreement between RenoLeadz and the client regarding the use of the website and services. Any failure by RenoLeadz to enforce any provision of these Terms shall not constitute a waiver of such rights.